Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. What to do? Fido Account Hacked! Go to solution. Reedman I'm a Participant Level 1. Single-factor FIDO2 authenticators are something you have.
Examples are external authenticators like security keys that you plug into the device's USB port; for example, a YubiKey. Refer to NIST b for more information about single-factor cryptographic devices. Supported multi-factor FIDO2 authenticators are something you are. Popular examples are biometric authenticators integrated into device hardware, such as Mac Touch ID, Windows Hello, and fingerprint scanners.
Refer to NIST b for more information about multi-factor cryptographic devices. Optional Select an authentication profile to require users to provide additional authentication before they can activate and modify the FIDO2 Authenticator in the User Portal.
See Create authentication profiles for information about authentication profiles. CyberArk Docs. Support and Technical Resources. Go to Solution. October There are various ways to "Reactivate" your Fido account, but all require that you either visit a Fido dealer or contact Fido customer service. Contact customer service first to verify the account is still active though.
In either case you should be able to keep your old phone number though. Once again, there are various situations that you could fall under and Customer Service will be the only ones who can tell you exactly what you'll have to do to reactivate your account, so definately give them a call.
I am a Fido employee, but my comments are my own and do not necessarily represent the views of Fido or its affiliates. The goal of our forums is to provide a venue where customers can help each other with technical questions. Contact our Fido Live Chat where a representative will be able to help you out with your specific account.
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