Don't think that you can get away with either enabling one or other product alternately! My attempts at doing this led to hours of wasted time. Trying to disable Mionet also causes my Windows XP system to freeze completely. The only way I can see to get round this at the moment, is to uninstall Mionet completely and then enable the anti-virus software. Then when I need to do another backup, disable the anti-virus and install it again!!! If the software had come with instructions warning about this, it would have saved hours of time and system crashes while I figured out what was going on.
But I suppose equally if it had come with instructions warning about this, then I wouldn't have bought one. Installing and uninstalling Mionet is obviously not ideal. I certainly would not recommend buying a Western Digital MyWorldBook while this problem is not fixed.
Maybe in the next version of MioNet they will fix it We can but hope. In the meantime it does at least mean I can use the one I bought - and not have to fight with Dixons to try and get a refund out of them. I think there is a phone number for them I will try to call them and let you know what the heck is going on.
I can see them being down for a day but we are looking at four days now. I am experiencing same problem with mionet. I was able to contact WD technical support by calling but they were unable to provide any assistance as to an alternative way to pull the data without using mionet.
However, they did confirm that mionet server is down but they could not provide any ETA as to when they are expecting to have this problem resolved. I am very surprised that well known company like WD is not taking this issue seriously knowing darn well that this can cause big issues for many users since it appears that without mionet, there is no other way to access your data.
Does anyone know if either connecting the drive internally or via USB will allow me to pull my data out if connected to the windows PC?
I read somewhere on the web that drive may have to connected to a linux mach to pull the data but not sure if this is the only option. I would appreciate if anyone can provide input if this is possible so we can consider alternatives, since no one knows how long it will take WD to get the mionet up and running again….
We are in the process of validating connections for our entire user base. We recommend that if you are still experiencing connectivity issues to restart your My Book Live or My Cloud device. We apologize for the inconvenience and thank you for your patience.
I am also experiencing the same problem with MyBook world edition white light. I even updated my mionet service to MioNet 4. Thanks for the info stating that they did actually say that their server is down since i also received no answer in my emails. I have been trying for a week and have not been able to get into Mionet. A search here and found others with the same problems. I also recieved an email like in another post. However I read another post that suggested this was not a priority as it was older technology.
I do understand this but they made it, they sold it, and part of the reason for purchasing was remote access to the drive for life. If they do not want to continue providing what they promised perhaps they would somehow make these drives accessible with their My Cloud software or just providing a My Cloud Replacement. I can homestly say that it has functioned very well since the day I purchased it. I had another Mionet drive before this one that crashed it was actually the controller and yes you can remove the drive insert in the computer and recover the data or you can put in external case and retrieve.
If you have access to the drive withing the LAN and you know the IP address, you can also just type that address in a browser, and login directly to the drive using the username and PW and get to your data through the drives own interface.
Also just as a note, I notice the web login is also down now. I could login but had no access to the drive. I thought that I should be able to access drive locally via LAN as well, but unable to do so. However when I go to the website, I am able to login using mionet user name and PW so I know that I am using correct credentials BTW: I just tried the website and able to access it, so you may want to try again. I agree that I should be able to access the drive locally via LAN without a need for mionet, but it appears that even for a local use, I need to sign in to mionet as I have been doing from day 1.
Also, you mentioned that you had another drive with a bad controller and you just removed the drive and was able to use it in your computer as a second drive to access your data. Subway Surfers. TubeMate 3. Google Play. Biden to send military medical teams to help hospitals. N95, KN95, KF94 masks. GameStop PS5 in-store restock. Baby Shark reaches 10 billion YouTube views.
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What's new in version 3.
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